Privacy Policy

Introduction

OPS Building Services LTD are an electrical and mechanical contracting business providing installation, maintenance, repair, and related services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website
Request a quote via contact us
Enter into a service agreement
Contact us via email or online forms
Work with us as a client, supplier, or subcontractor

Information We Collect

We may collect the following types of information:

A. Personal Information

Full name
Company name
Phone number
Email address
Mailing or service address
Billing information
Payment details

B. Project Information

Property details
Technical specifications
Blueprints and or drawings/GA plans
Service history
Equipment details

C. Automatically Collected Information (Website)

If you use our website, we may collect:

IP address
Browser type
Device information
Pages visited
Cookies and usage data

How We Use Your Information

We use your information to:

Provide electrical and mechanical contracting services
Prepare estimates and proposals
Process payments and invoices
Communicate about projects and service updates
Comply with legal and regulatory obligations
Improve our website and customer experience
Maintain safety and compliance documentation

Sharing of Information

We do not sell your personal information.

We may share your information with:

Employees and subcontractors involved in your project
Suppliers and vendors necessary to complete work
Payment processors
Legal or regulatory authorities if required by law
Insurance providers for claims processing

All third parties are expected to maintain appropriate confidentiality and data protection standards.

Data Retention

We retain personal and project information only as long as necessary to:

Complete contracted services
Comply with tax, legal, and regulatory requirements
Maintain project and warranty records
Resolve disputes

Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

Secure servers and networks
Password-protected systems
Restricted access to sensitive data
Secure payment processing systems

However, no electronic transmission or storage method is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request corrections
Request deletion of your data
Object to certain processing
Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Cookies and Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyse website traffic
Remember user preferences

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

OPS Building Services LTD

Email: wayne.kingston@opsbuildingservices.co.uk